Collection of Information
When you visit our sites, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our sites, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our sites, and information about how you interact with our sites. We use this information to help screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our sites.
Visitors contacting our sites and/or their designers do so at their own discretion and provide any such personal details requested at their own risk. When you make a purchase or attempt to make a purchase through our sites we collect personally identifiable information, like names, postal addresses, email addresses, phone numbers, etc., only when voluntarily submitted by our clients. The information provided is used to fulfill a specific request. This information is only used to fulfill that specific request, unless we are given permission to use it in another manner, for example adding someone to a mailing list.
Personal Data Access and Removal
Swank Web Hosting customers that have ordered our services have full access to login to our Client Center and view all personal information that was provided when placing your initial order. Within the client center you may update any personal information including your name, email address, postal address and phone number.
Current Swank Web Hosting customers agree to have your data stored for the duration of time that your website is active and hosted on our services.
If you are former customer who has ordered hosting services though our Client Center and/or submitted information through any of our contact or web design forms, you may contact us at any time to request that your data be deleted from all databases where your personal information is stored.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings.
This website uses cookie and tracking technology. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. We use only session cookies both session and persistent cookies on our website.
This website uses Google Analytics and the WordPress Jetpack Plugin to:
- recognize a computer when a user visits the website;
- track users as they navigate the website;
- improve the website’s usability;
- analyze the use of the website;
- prevent fraud and improve the security of the website;
- personalize the website for each user.
You can read more about how Google uses your Personal Information here: google.com/intl/en/policies/privacy/. To opt-out of being tracked by Google Analytics, click here.
Most browsers allow you to refuse to accept cookies—for example:
- in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking “Tools,” “Internet Options,” “Privacy,” and then “Advanced”;
- in Firefox (version 24) you can block all cookies by clicking “Tools,” “Options,” “Privacy,” selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
- in Chrome (version 29), you can block all cookies by accessing the “Customize and control” menu, and clicking “Settings,” “Show advanced settings,” and “Content settings,” and then selecting “Block sites from setting any data” under the “Cookies” heading.
Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
You can delete cookies already stored on your computer—for example:
- in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at //support.microsoft.com/kb/278835 );
- in Firefox (version 24), you can delete cookies by clicking “Tools,” “Options,” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies,” and then clicking “Remove All Cookies”; and
- in Chrome (version 29), you can delete all cookies by accessing the “Customize and control” menu, and clicking “Settings,” “Show advanced settings,” and “Clear browsing data,” and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data.”
Deleting cookies will have a negative impact on the usability of many websites.
Third Party Sites
We will not, without your express consent, supply your personal information to any third party for their or any other third party’s direct marketing.
Other links within our sites to other websites are not covered by this policy. We suggest that you find out about their privacy policies on your first visit to any such website. Users should note they click on external links at their own risk and neither this website nor their owner can be held liable for any damages or implications caused by visiting any external links mentioned.
Other cookies may be stored to your computer’s hard drive by external vendors if our websites use referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and their owner participate on are subject to the terms and conditions and privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate/engage on them with due care and caution in regard to their own privacy and personal details. We will never ask for personal or sensitive information through social media platforms and strongly encourage visitors wishing to discuss sensitive details to contact us through primary communication channels such as by email or our contact form.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Privacy Contact Information
We reserve the right to make changes to this policy. Any changes to this policy will be posted.